Privacy Policy

Introduction

Welcome to Trewards ("we," "our," or "us"). At Trewards , we are committed to protecting your privacy and providing a safe and secure environment for our users, especially for those who are dedicated to being honest taxpayers.

Information We Collect

We collect the following types of information:

Personal Information: When you register for an account, we may collect personal information such as your name, email address, and any other information you voluntarily provide.
User Content: We may collect information and content you submit or post on the website, including messages, comments, and contributions to our community.
Usage Information: We may collect information about how you interact with our website, including your IP address, device information, and browsing activity

How We User Your Information :

We use the collected information for the following purposes:

To provide and improve our services, including our community platform for honest taxpayers.
To communicate with you, including sending you updates, newsletters, and notifications related to our services.
To personalize your experience on our website.
To enforce our terms of service and community guidelines.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With your consent.
To comply with legal obligations.
To protect our rights and the rights of others.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure.

We ensure transparency, fairness, and accuracy in the collection and use of your personal information, adhering to consumer protection standards

Your Choices

You have the following choices regarding your information:

You can access and update your personal information through your account settings.
You can opt-out of receiving promotional emails from us by following the instructions in those emails.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us, and we will delete it.

Community Forum Discussions Disclaimer :

Comments and thoughts shared here are personal opinions of individuals. Trewards does not endorse them, and we're not responsible for any actions taken based on discussions.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website or through other means.

Cashback & Commissions

Trewards platform hosts some brands as part of affiliate partnership and acts as a bridge between partners / retailers and publishers, facilitating their partnership. Trewards holds no liability to pay cashback that are canceled by partner retailers for any reason, including but not limited to bulk purchasing, personal consumption, unattributed sales, product returns or cancellations, or breaches of the affiliate policy of the retailer. Users should monitor cashback rates and campaign terms, as these may change at any time without prior notice. Trewards reserves the right to cancel rewards as per the partner retailer's instructions. By signing up, users agree to comply with this policy. Pleaser refer T&C's for more details

Confidentiality and Security

a. Your information is considered confidential and will not be shared with Third Parties, except as outlined here or as required by law, regulatory authorities, or as necessary to provide Services via the Platform.

b. We store your Personal Information/Sensitive Data electronically on our equipment and, occasionally, in physical form. This information may also be stored on devices used by our authorized personnel.

c. Access to Your Personal Information
Only our authorized staff, employees, or partners such as marketing agencies can access your Personal Information, based on the specific purpose for which it was collected. This data may be shared with relevant stakeholders as needed.

d. Security Measures
We consider your data a valuable asset that must be safeguarded from loss and unauthorized access. To secure this data, we employ widely accepted security standards, including managerial, technical, and physical measures, to prevent unauthorized access. However, we are not liable for any data loss or theft resulting from unauthorized access to the User’s devices.

e. Your Role in Security
You play an essential role in protecting your information. Always choose a secure password that others cannot guess, keep it confidential, and avoid sharing it. On public or shared computers, avoid saving your login details, and log out when finished. Use any available privacy settings on the Platform.

f. Unauthorized Account Use

We are not liable for any unauthorized access to your account. If you suspect such activity, please inform us immediately by emailing trewardsinfo@gmail.com.

g. We are not responsible for any third-party handling of your Personal Information outside the scope of our agreements or for breaches resulting from external events beyond our control, such as government actions, cyber-attacks, unauthorized data access, computer malfunctions, or encryption issues.

Explicit Consent Clause

By using our platform, you consent to the collection, processing, and storage of your information as outlined in this policy. You can withdraw consent for data processing at any time by contacting us at trewardsinfo@gmail.com

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user preferences, improve services, and provide personalized content. You can manage cookie preferences in your browser settings

Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law

Third-Party Integrations and Data Sharing

We may integrate third-party tools or services for analytics and payment processing. These third parties are governed by their own privacy policies, and we recommend reviewing them

User Rights

As a consumer, you have the right to access, update, or delete your data. Contact us at trewardsinfo@gmail.com for assistance in case of any breach or assistance

Compliance with Applicable Laws

This policy is in compliance with the Information Technology Act, 2000, and the rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Unfair Trade Practices

Trewards is committed to ethical practices and does not engage in misleading or exploitative use of consumer data

For grievances related to your data, please contact our grievance officer at grievance@trewards.in. We aim to resolve issues promptly